Insights

Real-time dashboards that deliver deep insights into your omnichannel operations. Monitor, manage and adapt your omnichannel strategy to maximise profitability, minimise out-of-stocks and provide customers with a seamless retail experience.

The Fluent Commerce Insights application provides real-time dashboards and crucial analytical insights into your omnichannel operations. By having regular reports covering specific key metrics unique to your business such as orders, fulfilments, and in-store operations you can effectively monitor and adapt your omnichannel strategy to maximise profitably, minimise out of stocks, and provide customers with a unified shopping experience.

Features to delight customers and staff

  • View key metrics such as order and return volumes, fulfilment flows, store fulfilment, inventory levels and sell-through via real-time dashboards.
  • Configure and track custom metrics at any point during the orchestration process.

  • Create custom dashboards and reports based on existing or custom metrics.

  • Create notification alerts based on metric thresholds and events.

  • Configure and send reports to your team on a regular basis.

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