A Better Way to Manage Your Omnichannel Orders

Customer Experience vs Profitability

Achieve the perfect balance, in less time than you'd think, with Fluent Order Management

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Fluent Order
Management System

Sell anywhere, fulfill from anywhere, return anywhere

Product Availability

Show customers what's in stock at their local store so they're more likely to complete the sale.

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Distributed Order Management

Manage orders and returns across all your distribution centers, stores and drop shippers.

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Global Inventory

See a real-time view of all your inventory and increase what you have available to sell.

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Store Fulfillment

Use your stores as mini-DCs for ‘Click and Collect’ and ‘Ship from Store‘ orders.

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“ Glue Store are now able to access 3x more inventory than before implementing Fluent Commerce ”

Brad Hodel

Head of Business Intelligence

Glue store logo

Why Companies
Choose Fluent

It's because of our rapid time to value.

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Fast Deployment

Strong out-of-the-box features with a flexible API architecture, lets you roll out quickly for a faster return on investment.

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Flexible Platform

A cloud platform you can fully customize to fit your omnichannel strategy, so you can keep the processes that make you unique.

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Cloud-Native Scalability

Built for the cloud, so you can scale as needed anywhere around the globe and be confident in your ability to handle growth.

Stats From Some Of Our Clients

3,000+

Stores for click and collect orders

250+

Orders per second

100m+

Inventory position updates per hour

What's New

Retail NPS omnichannel delivery

Retail Net Promoter Scores: A Critical Delivery Experience Lesson from the Airline Industry

With more retail closures being announced daily, one thing is clear. Only those retailers with a differentiated customer experience will survive....

Woman shopping on mobile phone

3 Ways to Extract Maximum Value from Click & Collect

Increased competition from international merchants means retailers must provide exceptional customer experiences.  In 2019, customer expectations are higher than ever...

Woman doing an omnichannel return in-store

5 Ways to Improve Your Omnichannel Returns Process

Consumers aren’t always entitled to a return if they simply change their mind or find a product cheaper elsewhere. However, many...