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The Forrester Wave™: Order Management Systems, Q2 2023

Fluent Order Management named a Strong Performer

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Fluent Order Management

Distributed Order Management that lets you innovate faster

Increase inventory accuracy

Get a near real-time, always accurate, Single View of Inventory powered by the orchestration engine.

Fulfill omnichannel demand profitably

Use Fulfillment Optimization to source from the best location every time.

Adapt to change

Use Store Fulfillment and Fulfillment Optimization to respond quickly to changes in demand or delivery capacity.

Powerful Platform

Dare to be different

Configure and extend the flexible platform to fit your omnichannel strategy and customer needs.

Build faster

Use pre-built templates and workflows and the low code Order Management Experience (OMX) platform to speed your rollout.

Future-proof your business

Prepare for growth and change with our scalable, adaptable, cloud-native platform.

World class reliability and scalability


Stores for Click and Collect orders


Orders per second in production


Inventory position updates per hour

Companies choose Fluent because of its rapid time to value.

Shopping screen

Fast Deployment

Strong out-of-the-box features and a flexible API architecture let you roll out quickly for a faster return on investment.

Flexible Platform

A cloud platform you can fully customize to fit your omnichannel strategy, so you can keep the processes that make you unique.

Cloud-Native Scalability

Built for the cloud, so you can scale as needed anywhere around the globe and be confident in your ability to handle growth.

When Covid-19 hit and all our stores rapidly closed, we had millions worth of stock stuck in those locations. Fluent Commerce’s store fulfillment solution allowed us to convert our key locations into dark stores, and within a week we were able to move stock to customers. This outstanding turnaround wouldn’t have happened without the dedicated Fluent team. Thank you!
Aaron Gard
Head of Digital, brandbank (Seed Heritage and French Connection)

Industry Insights


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