Partnership to power omnichannel customer experience through frictionless order management and affordable delivery at speed
NEW YORK, United States – March 23rd 2020: Bridge Solutions Group, a leading strategy and technology consultancy and Fluent Commerce, a distributed order management platform have announced a global partnership.
Fluent Commerce and Bridge Solutions Group have commenced working together on North American clients, including a large department store, and are planning to then expand to other growth regions.
Bridge Solutions Group specializes in order management and fulfillment working with retailers, manufacturers, and distributors to help them improve their customer experience, increase inventory, and fulfill cross-channel orders efficiently and profitably.
“We are delighted to partner with Fluent Commerce as their innovative, cloud native offering is highly flexible and adaptable, enabling our customers to easily configure and tailor a solution to meet their unique needs and enhance speed and convenience for their customers,” says Mr Doug Brochu, CEO, Bridge Solutions Group.
Fluent Commerce provides a flexible order management platform that can be customized to fit retailers’ omnichannel strategies. It allows retailers to achieve a single view of stock and orders across all channels and provide customers with more convenient delivery and collection options to deliver a seamless omnichannel experience.
“The combined value of this partnership means that retailers can transition to a world leading order management system (OMS) in stages, reducing time to go live on important elements, cost and resource intensity. Many retailers feel their requirements are so unique and specific that they need to build their own OMS, but with Fluent Commerce’s technology and Bridge Solutions Group’s expertise and strategic insights this assumption is proving to be outdated. Every item is customizable, providing retailers with the best solution on the market – reliable, scalable OMS functionality with a strong rules based engine to enable specific needs and a platform that can grow, adapt and innovate to meet retailers needs into the future,” explains Mr Jamie Cairns, vice president channel, Fluent Commerce.
Fluent Commerce is a cloud-native distributed order management solution provider, focused on helping omnichannel retailers offer a unified commerce experience. The company’s technology suite includes software for in-store tooling, inventory and location management, customer service, fulfillment optimization, and reporting. The solution integrates physical warehouse and store inventory with online stores, optimizing delivery options for shoppers and providing tools that can help associates manage orders and track inventory. Retailers have full visibility and control over orders, fulfillment and returns, and can track them with orchestrated business rules.
About Bridge Solutions Group
Bridge Solutions Group is a global strategy and technology consultancy that specializes in order management and fulfillment. We partner with retailers, manufacturers, and distributors to help them improve their customer experience, increase inventory turns, and fulfill cross-channel orders efficiently and profitably. Founded in 2010, with offices in the USA, UK and India, Bridge Solutions Group’s customers include some of the leading companies in the world. Recent awards include making the Forbes list of America’s Best Management Consulting Firms: IT-Implementation in 2017, and IBM eCommerce Business Partner of the Year 2016. Our services include omni-channel fulfillment strategy, solution design and implementation, managed services, project and program management consulting, and business process consulting. For more information visit www.bridgesgi.com.
About Fluent Commerce
Fluent Commerce is a cloud software company focused on distributed order management for omnichannel retail. The Fluent Order Management Cloud Platform is cloud native, fully managed and code-free. It includes the essential components for unified commerce: Distributed order management, in-store tooling, inventory & location management, customer service, fulfillment optimization and reporting. This enables retailers and brands to rapidly drive up revenue, drive down costs, and win the convenience battle. Fluent Commerce works with global and regional brands such as Dior, JD Sports, Samsung, eBay, Woolworths, Target and French Connection. For more information visit www.fluentcommerce.com.